Best CRM for Your E-Commerce Business

Did you know there are over $4.28 trillion in digital-based sales occurring online? By 2024, close to 21.8% of the total global retail sales will be in the e-commerce arena. With that much focus on internet sales, it only makes sense that you capture a piece of that pie for your small business. To get your hooks into that potential market share, you need an affordable CRM to grow your small business.

The pandemic has changed everything. Now companies are rushing to create more and more digital offerings and internet storefronts for their consumers. The only way to stay competitive in today’s fast-paced online world is to embrace a new e-commerce CRM that is mobile-ready and fully capable of scaling your small business. With a trustworthy CRM, you get regular reporting, a highly visual dashboard, improved automation, proactive services, and incredible efficiencies to your business processes.

Why do you need a CRM?

Modern consumers welcome a more intimate relationship with their brands of choice. They want to feel like every communication and touchpoint with their favorite snack candy or shoe supplier. They want a personal interaction that is customized to their individual needs. Having a CRM is the best way to navigate such relationships while maintaining your brand’s particular high quality. It takes the pressure off the daily tasks and puts your resources more on customer engagement, retention, and procurement.

What do You Suggest?

KiBiz Systems is the best boutique CRM solution for your online business. They provide an easy-to-use interface for quickly spreading your products across a wide array of compatible marketplaces. Imagine being able to manage your inventory across Facebook Marketplace, Amazon, and eBay, all from one centralized web-based platform. Whenever you update your products on KiBiz, all your other platforms will update at the same time. This is a huge advantage to having to spend hours updating separate systems every single day.

With such a comprehensive offering, you can manage your customer expectations no matter where they find your products. This will enable you to maintain those strong relationships that build brand loyalty over time. The more your customers can count on your products being available, the more they will recommend you to their friends, coworkers, suppliers, and family. That word-of-mouth recommendation is the most valuable marketing you could ever get.

What Else Can KiBiz Do for My Business?

The most significant advantage to the incredible CRM offering from KiBiz Systems is the efficiency factor. Between the customer portal, the workflow automation, and the robust accounting module, you’ll be able to cut down on the time you used to spend performing front and back-office tasks and instead focus on enriching your customer’s experience. This will help you create a seamless interaction between potential clients and your products and brand identity. The more reliable you are, the more willing they will be to continue doing business with you.

KiBiz provides an incredibly detailed contact management system where all your clients, customers, and team members can easily keep track of every touchpoint along your supply chain. There are side panels and a dashboard that allow you to make notes of any necessary contact actions or reports to follow up with later. Improving your overall communication is essential to growing your small business. Again, it’s that reliability factor that consumers love to associate with high-quality brands.

The Benefits are Worth It!

Being able to leverage a simple, easy-to-use business management system that can quickly update different marketplaces with your product images, descriptions, prices, and current inventory is quite simply amazing. The amount of time and money you’ll save having to deal with endless databases and separate services is more than worth the reasonable price of this unique CRM.

If you are ready to embrace a new wave of CRM power for your company, reach out to the expert team at KiBiz Systems. Their e-commerce CRM is just what you need to scale your small business up to the next level. You can schedule a call with one of their team members to get your questions answered or download a demo version of their affordable CRM for small businesses directly from the site. Why wait? The power to control your products from one point of contact is just a phone call away.

KiBiz 9 connects your business to the global markets to gain new sales and revenue from the many new online shoppers looking for your products and services.

Here’s how KiBiz 9 can help your Business Grow by:

• Saving Time and Effort with integrations with shopping carts such as X-Cart, Shopify, or WooCommerce as it streamlines the uploading of product and inventory data and then downloading orders and payments.

· Working more closely with your customers, vendors, and sales reps by providing portals that extend the reach of KiBiz to any browser on any device.

• Increasing Sales by Opening New Marketplaces for selling your products on Amazon, eBay, Facebook and other marketplaces.

· Making it easier to ship your orders with built-in integrations to FedEx, UPS, USPS, DHL or other shippers.

· Fulfilling orders by automating your fulfillment process with integrated Fulfillment Services such as ShipMonk and Ship Station

The KiBiz team also offers Web Design and Development services to make your eCommerce look special and attractive to your customers.

With the KiShop eCommerce shopping cart integration, you can upload all your product and inventory data to your website, and then download your orders directly in our Sales module. New customers are auto-created in your Contacts module. This seamless integration will save time and effort and enable you to process your sales faster and easier. KiShop has built-in capability to connect to any Shopping Cart, as well as offering our own shopping cart based on X-Cart.